Privacy Policy

1. Introduction

Welcome to X Tech. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers, billing address
• Technical Data: IP address, browser type and version, time zone setting, operating system and platform
• Usage Data: Information about how you use our website, products and services
• Marketing and Communications Data: Your preferences in receiving marketing from us

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our WhatsApp messaging service
• To manage your account and provide customer support
• To process your transactions and send you related information
• To send you technical notices, updates, security alerts and support messages
• To respond to your comments, questions and requests
• To send you marketing and promotional communications (with your consent)
• To monitor and analyze trends, usage and activities in connection with our services

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

6. Your Legal Rights

Under data protection laws, you have rights including:

• Right to access: Request access to your personal data
• Right to rectification: Request correction of your personal data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request restriction of processing your personal data
• Right to data portability: Request transfer of your personal data
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw your consent at any time

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. WhatsApp Integration

Our service integrates with WhatsApp Business API. When you use our WhatsApp messaging features, your data is also subject to WhatsApp's privacy policy. We recommend reviewing WhatsApp's privacy policy to understand how they handle your data.

9. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@xmaxtech.net
Address: London, UK